Supporting Enterprise Growth Through Enterprise Print Solutions

As one of the fastest-growing organizations in its industry, a national professional employer organization (PEO) needed scalable operational support capable of evolving alongside its rapid expansion.

Over nearly three decades, the organization grew from a single office with approximately 100 employees into a nationwide enterprise with more than 5,500 employees, over 100 locations, and more than 100 acquisitions completed in recent years.

Throughout that growth, SOLV helped support the organization’s evolving operational needs through scalable operational print solutions, including check stock management, pressure seal solutions, tax form processing, warehousing, fulfillment, and custom ecommerce infrastructure.

The result is a long-term operational partnership built around responsiveness, proactive support, and enterprise-level scalability.

OUR SERVICES:

 - Enterprise Check Stock Programs
- Pressure Seal Solutions
- W2 Processing and Distribution
- 1099 Processing and Distribution
- Tax Form Printing and Mailing
- Warehousing and Distribution
- E-Commerce Ordering Platforms
- Inventory Management and Reporting
- Operational Print Fulfillment
- Nationwide Shipping and Logistics
- Custom Print Infrastructure Solutions

CLIENT OVERVIEW:

Our client is a rapidly expanding national professional employer organization (PEO) supporting businesses across multiple industries and geographic markets.

As the organization continued acquiring new companies and expanding their operations nationwide, internal operational complexity increased significantly. New business units often brought different systems, vendors, workflows, and operational requirements that needed to be consolidated and standardized.

At the same time, the organization was responsible for processing high volumes of payroll documents, tax forms, check stock, and operational print materials across multiple locations and regional print hubs throughout the United States.

To support that level of growth, the organization needed more than a print vendor. They needed a partner capable of adapting quickly, supporting acquisitions, and helping streamline increasingly complex fulfillment and inventory workflows.

their Challenge:

As the organization scaled, their operational print management became increasingly difficult.

Each acquisition introduced difficulties, whether that was: new workflows, existing vendor relationships, different document formats, inventory requirements, and fulfillment challenges. Some more specific challenges were that some acquired entities used different check stock formats, different tax form providers, or had completely separate ordering systems that needed to be consolidated into a more efficient enterprise-wide structure.

At the same time, their order volume continued growing rapidly, causing panic for stock and fulfillment concerns as they scaled and grew.

While growth increased steadily for many years, the organization experienced a significant operational spike in 2024 as expiring vendor contracts allowed more business units to consolidate their operational print programs under SOLV.

This created several operational challenges, including:
 - Supporting more than 100 locations and thousands of employees nationwide
 - Managing inventory and fulfillment across multiple regional print hubs
 - Standardizing check stock and operational print materials across acquisitions
 - Ensuring fast turnaround times for mission-critical payroll and tax documents
 - Reducing operational bottlenecks for internal teams
 - Providing visibility into inventory usage and allocation
 - Supporting rapid onboarding for newly acquired entities
 - Maintaining operational continuity during periods of rapid growth

Because many of these operational needs were time-sensitive and business-critical, responsiveness and flexibility became essential.

The organization needed a partner capable of acting as an extension of its internal team while proactively helping manage inventory, fulfillment, troubleshooting, and operational scaling.

Project goals:

THE SOLUTION:

SOLV partnered with the organization to build a more scalable and proactive operational print infrastructure capable of supporting enterprise-level growth.

Rather than functioning as a traditional print vendor, SOLV worked closely with the client’s internal teams to streamline fulfillment workflows, consolidate vendors, improve inventory visibility, and simplify ordering and distribution across multiple business units and print hubs.

Over time, the partnership evolved into a highly collaborative operational support system designed to scale alongside the organization’s continued expansion.

CUSTOM ECOMMERCE PLATFORM AND INVENTORY MANAGEMENT

To support nationwide operations and growing fulfillment demands, SOLV developed a custom ecommerce ordering platform tailored to the client’s organizational structure and workflows.

The platform allows approved users and print hubs to order operational materials based on their specific business needs while maintaining centralized inventory visibility and reporting.

As the organization expanded, SOLV continuously adapted the system to support:
 - Multiple business entities and cost centers
 - Regional print hub distribution models
 - Standardized product catalogs
 - Real-time inventory visibility
 - Usage tracking and reporting
 - Simplified ordering workflows
 - Controlled user permissions by department or location

The system also helped reduce complexity by standardizing many operational products across the organization, allowing locations to share inventory and simplify training and procurement processes.

PROACTIVE WAREHOUSING, DISTRIBUTION, AND ENTERPRISE SUPPORT

In addition to fulfillment and inventory management, SOLV provides proactive operational support designed to help the organization stay ahead of demand spikes and acquisition-related growth.

Rather than simply reacting to orders, SOLV monitors usage trends, inventory movement, and print hub demand to help ensure locations remain properly stocked.

When new acquisitions occur, SOLV assists with onboarding by evaluating existing operational materials, identifying compatible formats, and helping transition entities into the organization’s broader operational infrastructure. - Multiple business entities and cost centers

Because payroll and tax operations are highly time-sensitive, responsiveness is critical. Orders are often processed and shipped within 12-24 hour windows (Monday-Friday) to ensure operational continuity across the organization’s nationwide footprint.

The partnership also extends beyond fulfillment alone. SOLV regularly assists with troubleshooting, product recommendations, process improvements, and workflow optimization to help reduce internal administrative strain on the client’s teams.

TAX FORM PROCESSING AND CONSOLIDATION

As the organization expanded, SOLV also became a trusted partner for large-scale W2 and 1099 processing.

ver time, additional tax form programs were consolidated under SOLV as previous vendor contracts expired and the client sought a more responsive and scalable solution.

SOLV helps support the client’s tax form operations through:
 - Secure print and mail processing
 - Data formatting and file mapping assistance
 - Entity-level upload organization
 - Correction processing support
 - Usage and allocation reporting
 - Consolidated operational workflows

By combining tax form processing with broader operational print support, the organization benefits from a more centralized and coordinated infrastructure for all their critical documents throughout the year.

The Results: