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Leadership

Delegating important responsibilities: Empower your team (and yourself) to grow

Last month we talked about outsourcing business services to an external provider. I want to address the flip side of that same coin, the part that happens internally: delegating. It isn’t an easy thing to do. It requires a lot of trust. And, when you get it right, it’s one of the biggest win/win scenarios […]
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Brand Discovery 2022: Karianne Fallow on Culture Drives Brand

TRANSCRIPT Thank you everyone. It's good to be with you today and thanks to the SOLV team for hosting another great Brand Discovery event. I think this is my first time out of the house in a week following a second big surgery. So thanks for not making it too awkward for me <laugh> to […]
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Brand Discovery 2022: Jessica Tidwell on Your Best Ambassadors: Employees

TRANSCRIPT Hi everybody. I'm Jessica Tidwell. I'm from Microbe Formulas. And I know I was starting to get a little bit fidgety in my chair and I was, I was going to invite everyone to stand up and sit down, but seems like a lot of work. So what is easy though, is breathing. You […]
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Brand Discovery 2022: Tressa McLaughlin on Branding: Ideas into Action

TRANSCRIPT Obviously I'm Tressa McLaughlin, president and CEO of SOLV. We are an organization of problem solving experts, collectively finding solutions for our customers. It's what we do. But through intentionality, we really try to be purposeful and help each of our customers with their own mission, vision values. You've heard from three amazing leaders […]
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Connecting with staff (and customers) to create a better life - and business

If you’ve been on this adventure with us for a while, you probably know about our semi-annual customer events. We’ve been doing Connections in the fall for several years, and in 2021 we added our spring event (Brand Discovery) into the mix. Both are ways we strive to live out our purpose as a company […]
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The Boy, the Mole, the Fox and the Horse: Why it's a business book

“What is the bravest thing you've ever said?” asked the boy. “Help,” said the horse. “Asking for help isn't giving up,” said the horse. “It's refusing to give up.”  Charlie Mackesy, The Boy, the Mole, the Fox and the Horse  Every year we focus on a book to inspire us and find ways to improve our culture […]
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How to have hard conversations as a leader

How do you have hard conversations? As a leader, how do you draw that line between compassion and expectations to help people see where they need to step up?  It's challenging and can be difficult, especially if not done well. I think it comes down to reframing your mindset and going into the conversation knowing what […]
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