• Our Story

Helping through excellence, opportunity and service.

40+ years of tax form processing

Why SOLV?

SOLV has been helping businesses since 1975. Over the decades we’ve developed a full range of products, services and support to help you succeed and grow. We see ourselves as your partner—trusted, proactive and innovative—who makes your business more efficient and more effective. In fact, some of our client partnerships go back 30 years. We are a 100% women-owned business.

What sets us apart? We start with a comprehensive set of offerings to keep things simple and consistent on your end. We provide so much more than checks and T-shirts—tax form processing, creative services, warehousing and inventory management, just for starters. And we carry the highest quality products—we’re committed to our 100% satisfaction guarantee and our .002% rerun rate.

But what’s really special is our customer service. We think in terms of relationships and conversations, not just transactions. We measure our success by yours. In other words, what sets us apart is our ability to set you apart.

Working with a Managed Services Provider

Some of the very best things in life are simple. The same thing goes in business. Working with a managed services provider means no more juggling multiple vendors. Bottom line: you save time and money, while maintaining the highest standards in quality and consistency.

No two businesses are exactly alike, or they wouldn’t last long. Managed services providers offer a wide range of services and products to meet your unique needs. Think about it: you can get everything--from graphic design and sophisticated marketing campaigns, office supplies and promotional items, to document management and tax form processing--in the same place. Coordinated. Convenient. Simple. It just makes sense.  

Who We Serve

Our comprehensive offerings let us support businesses large and small, local and national, and from a wide range of industries. Our customers come from retail, manufacturing, healthcare, hospitality, government, associations, professional employment organization and the nonprofit sector.

Leadership

Tressa Bio2018

Tressa McLaughlin
President/CEO

Tressa helps her employees help you. As President and CEO, her favorite part of the job is “watching an employee grow and develop into their own—it makes me so proud I get teary-eyed.” This native Idahoan loves the many hats she wears; her job is full of variety, creativity and puzzle-solving. “The harder and more complex the issues, the more I love it.”

Outside of work, Tressa watches her boys run track and cheers on the Broncos (she’s a BSU football season ticket holder). She’s a fan of camping, boating, traveling, reading and scrapbooking.

Lesser-known facts about Tressa: she was born at St. Luke’s Hospital in Boise, went to Boise State University and never left. She met her husband when they were both juniors at Capitol High. Oh, and she happens to love hard rock (think AC/DC, Motley Crüe, the Scorpions).

Bio Jamie

Jamie McCormick
CFO

Jamie is responsible for the health of our company’s finances, and works closely with our CEO to set company goals and strategies. She oversees our budget, finance and cash management, and manages accounting, the warehouse, graphics and IT. She even works with clients in our W2 print and mail services, making sure they get crucial documents out by IRS deadlines.

After 18 years at SOLV, Jamie still loves working with our dedicated employees. She comes to work every morning ready for whatever accomplishments and challenges come her way.

In her down time, Jamie heads outdoors with her family to cross-country ski, boat and travel. Going out to movies and restaurants with her friends is a welcome treat. And her favorite holiday? St. Patrick’s Day. 

Gordon Headshot Temp

Gordon Klepec
Director of Sales

Gordon has nearly 30 years of experience in sales, marketing, and sales management. Prior to joining SOLV, he led the sales initiatives of a large regional trade printer and was responsible for $65 million in sales. What Gordon loves most about his job is “working with our clients and utilizing our print and technology expertise to help them streamline their businesses.”

Outside of work, Gordon loves spending time with his wife of 24 years, 21 year-old daughter and 17 year-old son. As a previous golf pro and professional hockey referee, he still loves a casual round of golf with friends and mentoring the next generation of hockey officials. If you can’t find him there, you will find him on the river or in the woods hunting and fishing.

Sales

Bio Eric

Eric Gomez
Account Executive

Eric has been part of the SOLV team for over three years, but he’s been in marketing and sales for over 18 years. His focus is helping businesses improve project management, visibility and revenue. He also handles tax form processing for small and large businesses.

Eric is serious about his job; it’s important to him that “I have the ideas and resources to help businesses operate better for their clients and employees. It’s very gratifying that I can help on both sides of the coin--internal and external.”

In his life outside of SOLV, Eric spends time with his wife of 15 years and their three kids. He loves the outdoors: golfing, running, hiking, rafting and swimming. He plays the guitar, sings, does karaoke and generally makes people laugh.

Bio Matt

Matt Peterson
Account Executive

Matt manages projects and helps customers come up with ideas for using print, promotional items and apparel. He loves the “daily interactions with customers, helping them solve issues they’ve been worried about.” Every day is different: “it’s always a new project or idea I’m working on, and a new deadline to meet.” He’s been with SOLV for two years.

Off the job, you can find Matt spending time with his kids or playing sports (baseball, golf, football, basketball, you name it). He coached high school baseball for ten years, and he’s now a football official.

Bio Elaine

Elaine Brazle
Account Manager

Elaine has been with SOLV for 15 years. She handles customer service and sales for our Coeur d’Alene office. She handles apparel, websites, promoting customer businesses, cross-selling promotionals, quoting new items and processing reorders. Her favorite part of her job? “Interacting with my clients, and getting to know them.”  For her, it’s about more than just taking orders: “when someone needs to order something they depend on my knowledge about what they need. I help guide them when they’re unsure.”

When she’s not at work, Elaine loves to hang out with her grandkids and family--especially going to their sports events. She likes to get “out of the box” enough to embarrass the grand kids. On her bucket list? To be a mascot for a day.

Bio Julie

Julie Cotton
Account Manager

In a nutshell, Julie does “whatever needs to be done.” After 12 years at SOLV, she’s an Account Manager who works directly with customers; she’s also a Project Manager for the e-Commerce team, and she supports W2 Processing. When needed, she helps develop and implement processes that keeps SOLV operating at top efficiency.

Julie’s enthusiasm for her job is clear. “I love to help clients with promotional and apparel orders. It’s so fun to see how things turn out--from concept to complete.” Her favorite thing about it? “Figuring out how to make something happen--you know, SOLV-ing the problem.”

What gets Julie out of bed in the morning? Technically, her four-year-old grandson, not to mention her three children. She also loves to travel, cook, garden (lightly), play the piano and hang out at the lake with a nice picnic.

Community Involvement

Solv 208 Cares

Dedicated to Supporting our Community

As part of our commitment to service, we are dedicated to supporting 208 CARES, a privately funded 501(c) (3) nonprofit organization building specially adapted, mortgage-free homes for injured Idaho Veterans. These homes restore some of the freedom and independence our Veterans sacrificed while defending our country... Read More

Solv Operation Give Back

Committed to Operation Give Back

Christmas time can be difficult for many. The Solv team, dedicated to our community, participated in this special event. Here's one of many letters of thanks.

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First, I wanted to apologize for not being able to make it last night, I was so disappointed that I didn’t get to... Read More

Community